Detox Program Affiliate - FAQ

If you have any additional questions that are not answered below please contact me.

ClickBank (Our Affiliate Program) Accounting Policy

Pay Periods. Pay periods end at 12:00:01am on the 1st and 16th of each month. For security reasons payment is by check only. Checks are mailed within 15 days after the end of the period. Checks over $5000 are sent at our expense by US Priority Mail (US) or Global Priority Mail (Europe, Canada, Australia, etc) wherever possible.

Payment Preference. In your account you may select $10, $25, $50, $100, $250, $500, $1000, $2500, $5000, or $10000 as your payment preference. The default setting is $100. We hold your check until your payable balance reaches this amount. A $2.50 accounting fee is deducted from each check we issue. To change your payment preference simply login to your account, click the link to "access your account", click the link to "modify your account", select the desired amount from the drop down menu, and click the "save changes" button.

Customer Distribution Requirement. ClickBank accounts cannot be used for the sole purpose of collecting rebates, or otherwise extending credit to yourself or others. To ensure compliance with US law, ClickBank will withhold payment of any account balance until it contains purchases by customers located in four or more distinct countries, states, or provinces.

Completed sales. Each product we sell is purchased from the vendor for 92.5% of the vendor's suggested retail price, less $1. If an affiliate generated the sale, this amount is automatically split between the vendor and affiliate according to the percentage stated in the vendor's account. Amounts are credited to the vendor and affiliate at the moment of sale.

Refunded sales. If a customer dispute cannot be resolved we may be forced to refund the sale. When a sale is refunded the customer receives a 100% refund, and payouts from that sale are debited back out of the corresponding vendor and affiliate accounts.

Revoked sales. A purchase is revoked if the customer's bank later claims the purchase was unfunded or fraudulent. Products that generate such complaints cost us money and harm our reputation. From your account we will deduct $1 per returned online check, $5 per credit card draft retrieval, and $15 per credit card chargeback. We will deduct an additional $35 penalty per credit card chargeback if your products generate in excess of 0.75% chargebacks in any 90 day period.

Determination of affiliate. The affiliate (if any) we associate with any ClickBank sale is determined by an automated customer tracking system. Any decision made by this system is final, and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.

Return Allowance. From each check we deduct a fraction that is credited back to your account after six pay periods (about 90 days). These funds are used to cover our risk of future returns (refunds and revokes) associated with the products you promote. The standard return allowance is 10%. ClickBank may adjust the return allowance at any time.

Dormant Accounts. Accounts with a positive balance but no earnings for an extended period of time are considered dormant. In each pay period a $1 charge applies to accounts dormant for 90 days, and a $10 charge applies to accounts dormant for 365 days.

Account Closure. You may close your account at any time. Any closing balance under $10 will be forfeited.

Postal Delays & Reissued Checks. No national postal service is 100% reliable. If your check is significantly delayed you may request that we send you a new check. Please keep in mind that to issue a new check we have to pay a service fee to the bank network to recall (void) the first check. A $20 cancellation fee applies. New checks can only be issued on days when regular checks are cut (twice monthly). ClickBank must receive the reissue request by the 10th of the month to be processed with the payment for the pay period ending the 1st and by the 26th to be processed with the payment for pay period ending the 16th. There are no exceptions to these deadlines. To request that a check be reissued, please email paychecks@clickbank.com.

Legal Limitations. This document is not a warranty. For more detail please consult the ClickBank Client Contract.


 
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